IBM launches Watson customer service smart bot

Yoking cognitive computing with customer service, IBM has launched a system that can reference large amounts of unstructured data to help companies better field customer phone calls.
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The whole enchilada: Integrated compute platforms steamroll across IT

Vendors are rebuilding the mainframe with converged infrastructure, collapsed kit or integrated compute platforms -- whatever you want to call it. And customers are loving it.
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The whole enchilada: Integrated compute platforms steamroll across IT

Vendors are rebuilding the mainframe with converged infrastructure, collapsed kit or integrated compute platforms -- whatever you want to call it. And customers are loving it.
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Orange Business Services extends cloud reach on global scale

Bundles network and cloud together for easier and faster rollout of industrial solutions, anywhere in the world
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Penny Jones

France-based communications and service provider Orange Business Services is capitalizing on its global telco network, extending its cloud infrastructure services from EMEA to the Asia Pacific and Americas to offer global cloud combined with network solutions.

Orange, part of France Telecom-Orange, already has 500 customers – many of which are multinational companies – using its Flexible Computing cloud offering, which is offered on a pay-as-you-use basis with a single contract for network and cloud use.

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Posted in Asia Pacific, business news, Cabling & Networks, Cloud computing, cloud rollout, Company News, data centre, data cneter netowrk, France, France telecommunications, Global, global cloud, ICT, managed services, multi national company, Netezza, Networks, North America, operator, Orange Business Services, Paris, Sales & Marketing, Singapore, technology news, Telecommunications | Tagged , , | Leave a comment

Improving Claims Fraud Detection in Insurance

Solutions for analyzing big data can play a critical role in addressing the increasing prevalence of claims fraud. Traditionally, fraud is estimated to account for approximately 10 percent of insurance company losses[1], and that percentage is rising. Insurance companies need ways to quickly identify potential fraudulent claims, enhance the efficiency of investigations and prosecutions, and facilitate rapid reporting and visualization to improve ongoing antifraud efforts.

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Microsoft plans two Australian data centers

Delivers on scale-out promise with new “major region” for Windows Azure cloud platform
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A Microsoft ITPAC - the company is establishing two new data centers in Australia
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Microsoft is establishing a data center footprint down under, creating a “major region” for the delivery of its Windows Azure cloud platform with two sub regions on the country’s east coast.

Microsoft has already invested US$15bn in data centers worldwide and last month Microsoft general manager of data center services Christian Belady told FOCUS it planned to scale out its data center by ten times.

It now looks like Australia could be the first to see the effect of these massive expansion plans.

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Posted in Asia Pacific, Australia, Australia data center, Cloud computing, cloud ocmputing, cloud scale, Company News, connectivity, Construction, Construction News, data center investment, data center news, Finance & Administration, Global, iaas, ICT, infrastructure as a services, Internet & Online, itpac, low latency, microsoft, Microsoft Australia, Microsoft services, modular data center, Netezza, New Builds, new data center, NSW data center, operator, Project News, Property/Real Estate, Sydney, Victoria data center, windows azure | Tagged , | Leave a comment

How colocation data center companies address the financial services sector

Capital Markets Technology Part II. Interview: Stewart Orrell, global MD of financial services at Equinix explains how he serves the market
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Equinix's Stewart Orrell, "The latency play is commoditised"
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Colocation companies are targeting the financial services capital markets by employing sector experts with backgrounds in firms such as Goldman Sachs and NYSE. While colocation primarily remains a space, power and connectivity play only those who understand fragmentation, HFT, liquidity, venues, asset classes, emerging market exchanges and global regulation will succeed.
 

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Posted in Asia Pacific, Cloud computing, Colocation & Hosting, Enterprise IT, Finance & Administration, Financial Services, Global, Middle East & Africa, Netezza, North America, Uptime & Availability | Tagged , | Leave a comment

ERP – where to in 2013?

The change of season and of course the weather from snow to sunshine here in the UK seems to have coincided with the production of 2 reports on ERP from 2 of the major Magazines aimed at the manufacturing vertical. Logistics Manager article looked at whe
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Latisys cloud adds disaster recovery services

Announcement: 'DRaaS' offered on pay-as-you-go basis
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Rendering of a Latisys data center in Ashburn, Virginia
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DatacenterDynamics FOCUS

Public-cloud provider Latisys has added Disaster Recovery as a Service (DRaaS) to its menu, offering DR on a pay-as-you-go basis.

 

The DRaaS portfolio includes near-instantaneous continuous availability services, simple off-site data backup services and integration of the Latisys enterprise cloud DRaaS solutions. Key benefits for the business include:

 

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Posted in Cloud computing, cloud services, disaster recovery, Global, ICT, it services, latisys, Netezza, North America, public cloud, United States | Tagged | Leave a comment

Dell turns from public-cloud provider to cloud reseller

Focuses its cloud play on management through Enstriatus
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Dell PowerEdge servers deployed in a data center
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Yevgeniy Sverdlik

Dell has changed its public-cloud strategy, announcing on Monday that it will no longer act as a public-cloud provider, becoming instead somewhat of a broker of cloud services provided by other companies.

 

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Posted in Cloud computing, cloud management, Company News, Dell, dell cloud, Global, iaas, ICT, infrastructure-as-a-service, it services, Netezza, North America, openstack, public cloud, United States | Tagged , | Leave a comment